Question

Need to correct a double billing ?

Forum|Forum|5 years ago
September 28, 2020
2 replies
0 views

Need to correct a double billiing ?

TurboTax Deluxe Online

X

xmasbaby0

Employee

Billing issues must be resolved by customer support.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time Monday-Friday

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

C

cyndiemc03

I Need to cancel billing for $62.98. Accidentally chose cheaper plan after I selected the higher one. Popup message stated I already paid so I didn't think I was billed. Please cancel the $62.98 charge. Thank you! Cynthia [PII removed].

X

xmasbaby0

Employee

@cyndiemc03

No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**