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2 replies

DonnaLO
Employee
February 3, 2020

Here are reasons you may be unable to e-file:

 

https://ttlc.intuit.com/replies/3302281

 

If this doesn't answer your question, please feel free to re-post and be more specific about what is happening when you try to e-file.  However, please keep in mind that this is a public forum and don't share personal information.

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February 3, 2020

You are asking from TT Live, for which you paid extra. Please contact a rep.

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live

 

or

if you've gotten a rejection notification, then post the entire message here

or if TT is blocking you from efiling, then either a form is not ready or there's a critical error in your input.  have you gone thru the review step?