Skip to main content
March 6, 2021
Question

Next section of income entries is frozen

  • March 6, 2021
  • 1 reply
  • 0 views

Turbo tax just shows a spinning donut when going to the next section of income after interest. Is this a Turbo tax issue?

1 reply

EbonyL122824
March 10, 2021

You may have to log out of the program, clear your cache and cookies, and log back in. Please see the TurboTax FAQ here for instructions on clearing your cache. See here for instructions on clearing your cookies. You may also try using another browser or using the phone app here if the above does not work. If none of these resolve the issue, contact customer support here for further assistance.

 

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"