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February 19, 2021
Question

No assistant helped me or called me .Why can't I cancel getting help to file my taxes . I'd rather do it by myself since m not getting a response from anyone

  • February 19, 2021
  • 1 reply
  • 0 views
Typo* since I'm not getting a response

1 reply

DoninGA
Employee
February 19, 2021

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2020 online tax return. Click on Clear & Start Over.