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June 1, 2019
Question

Not able to download turbo tax on to my computer from the web - would stop downloading after 1 hour - How do I get my 79.99 back?

  • June 1, 2019
  • 1 reply
  • 0 views

How do I get a refund of the $79.99 for downloading - it never finished and would not run the download but my Credit Card is being charged

1 reply

DoninGA
Employee
June 1, 2019

Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp

Use this TurboTax website to check your orders and payments - https://shop.turbotax.intuit.com/commerce/orderstatus/orderstatus.jsp