NY Amended Return Cannot be E-filed using Turbotax Desktop

Forum|Forum|1 year ago
March 12, 2025
2 replies
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Hello. I used Turbox Desktop to file both federal and NY-amended returns of 2022. I have successfully filed the federal one by mailing the amended return. However, there was no response when I was trying to continue to e-file my NY amended return. Please see the picture below. After clicking "Continue" in the first interface, there was no response after clicking "Continue" in the second interface. I could not be directed to the NY e-file page. Does anyone know what to do?

RobertB4444

You need to print your return in order to click the continue button and file the New York return. Just save the pdf that the system generates.

@atlaswu0515

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atlaswu0515Author

Thank you so much for your reply! However, it still doesn't work. There was no response when I clicked the continue button on the next page. I could not find a way to e-file my NY amended return.

JotikaT2

If you are having issues e-filing your prior year state amended return, you will need to mail it in. In the screenshot provided above, are you able to select Print return under step 2?

If you are not able to select print either, I recommend updating your software. This can be done by logging into your desktop product. Select Online in the menu on the top, and then select Check for Updates.

Then, log back in and try to e-file your New York return again. If you are still having issues, you will need to print and mail the New York amended return in.

@atlaswu0515

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