Skip to main content
January 18, 2025
Question

Older Version Download

  • January 18, 2025
  • 2 replies
  • 0 views

I am having difficulty downloading a 2023 version of Turbo Tax. I got to a point where I was able to download the 2023 version but it was for Canada. I want the U.S. version. When I tried to switch to the U.S. version it kicked me out. C an someone tell me how to do this? I have a new computer with Windows 11 and no CD. My previous version was on a CD. Thanks.

    2 replies

    DoninGA
    Employee
    January 18, 2025

    To complete and file a 2023 tax return using TurboTax you would need to purchase, download and install on a personal computer one of the 2023 desktop editions from this website - https://turbotax.intuit.com/personal-taxes/past-years-products/

     

    A 2023 tax return can only be printed and mailed, it cannot be e-filed using TurboTax.

    SteamTrain
    Employee
    January 18, 2025

    Sounds like you bought from the Canada software site....and not the USA site.

     

    Maybe, you can get a refund

    ...or maybe customer support can switch you  (probably not. different pricing, and perhaps an entirely separate accounting system)

     

    How do I contact TurboTax?

    ____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*