On 1/20/2017 I started my income tax with you. When you advised that it would cost $37.44 I stopped the return. I never gave you permi. to file and even left you a mess.

A tax return using the TurboTax software cannot be e-filed without the user of the software clicking on the Transmit Return button in the File section of the program.

See this TurboTax support FAQ for a contact link and hours of operation - https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

To contact TurboTax customer service/support use their contact website during business hours.  If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent -

Note:  The Call option will not be available when TurboTax Support is closed.