Question

On my mac I cannot see the 'make payment' button for e-filing. It is off the bottom of the screen. What can I do?

Forum|Forum|7 years ago
June 1, 2019
1 reply
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Try holding down the "Command" button and hitting the "minus" sign (hyphen) on your keyboard. This should effectively "zoom out" and let you see the button.

E

ericwinslowAuthor

That unfortunately did not work. After 15 minutes of wrestling I was able to simultaneously scroll up and quickly click in the region of the button and it finally went. I had to reposition the dock in order to even attempt this and it took many, many tries and swearing before I was successful. This is an amazing bug in TurboTax. The 'browser' payment window that comes up is only resizeable in an horizontal fashion. If I were able to resize it vertically perhaps it would have allowed a normal scroll to get to the button.