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June 1, 2019
Question

On one of my w2s the city and state and zip code is New Hamburg ON N3A 2A3 Canada

  • June 1, 2019
  • 1 reply
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When trying to select the state ON (Ontario) isn't an option and for the zip code N3A 2A3 I'm not able to use letters can you please help me

1 reply

June 1, 2019
The solution is to

1.      Delete the W-2

2.      When you add a new W-2, the screen will ask you for the employer’s EIN. DON’T PUT ANYTHING HERE.

3.      Instead, just leave the EIN field blank and continue.

4.      Enter your complete W-2 information on the next page. Make sure to indicate that this is a foreign address (under “Address Type”). It’s OK to enter the EIN here at the top of the page.

5.      Be sure you enter everything from the W-2 – the input screen is rather long and needs scrolling.

 

Now you will see that the software has no problem with the Canadian zip code.

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