Question

On the Eligible Virginia Educator page I indicated "Yes" but when I select "Continue" it loops back to the page and doesn't update. Is this a glitch?

Forum|Forum|3 years ago
February 1, 2023
2 replies
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W

willynsherisnowAuthor

I appreciate your help. Unfortunately, none of that worked. The screen continues to loop - when I select "Continue" it returns me to that same page with the same answer (Yes) marked but no new questions and no clear way to move forward. In the summary screen it indicates "$0" but I didn't have a place to enter money.

AliciaP1

You need to first enter your educator expenses on your federal return.

To do this in TurboTax Online you can follow these steps:

Within your tax return use the magnifying glass icon to search for Educator expenses
Click the Jump to link
Answer the questions and enter the amount paid for Educator expenses
After you click Done, click Your State Returns in the black menu on the left
Click Edit for VA and Continue answering the questions and the review of your return

@willynsherisnow

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

F

fullerma11

I am having the exact same issue as Willynsherisnow.

I spent an hour on the phone with turbotax - not of their suggestions worked. And regarding the suggestions below from other users, I had already done those steps correctly in the first place.

This is clearly a glitch. Unfortunately, I called turbotax two weeks ago, and they still have not fixed the glitch.

L

LeticiaF1

TurboTax transfers data from your federal return to your state return. Before you begin troubleshooting your state return, go back through your federal return and make sure everything is correct. Make sure you entered your educator expenses on your federal return.

After you review your federal return, select the State Taxes tab and review the state section. Pay close attention to the information, especially if you have made changes to your federal return. There might be new sections that need to be completed.