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Question

Oops, something went wrong. Please try again. why am I getting this?

Forum|Forum|1 year ago
March 20, 2025
1 reply
0 views

No text available

TurboTax Online

This can happen anywhere in the program.

You can try to clear cash and cookies

if that doesn't work, re-poot.

Please clarify your question.

What were you doing at the time
Did you log in before it happened?

Please contact us again to provide some additional details.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

I log in. I get to this screen:

Good news! We’ve transferred your info from last year to save you time

then hit continue and get this:

Oops, something went wrong. Please try again.

I have tried all the recommended steps: clear cache, changed password, used 2 different browsers, made a trusted site and nothing works.

My next step is to go to a different online service if can't be fixed or my issue answered timely

thanks

Did you ever get past this issue? I am experiencing the same thing and cannot support to help.