Question

Our records indicate that you are not entitled to efile one or more formsets.

Forum|Forum|7 years ago
June 6, 2019
1 reply
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not able to efile

TurboTax Deluxe Online

I regret you are getting this message.

You will need to delete and redo your state taxes. You can perform this by clicking State Taxes, then Prepare You State, then clicking the Delete option next to it. At that point you can start over and select your state. Go through the process of completing your state return again. This should solve the problem.

I have also found that if you have two state returns, you need to delete one state, file one state, then go back and file the second state. This may help also