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December 2, 2020
Question

Paid but cannot login to complete and efile

  • December 2, 2020
  • 1 reply
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I paid for my return and when I went back in to complete it, I cant get back into the account.  I paid $119.00.  Can someone help me get the taxes that I did efiled or printed? 

    1 reply

    Employee
    December 2, 2020

    You missed the October deadline to e-file.  Your 2019 return must be printed, signed and mailed now.  

     

    Online tax preparation and e-filing for 2019 returns is now permanently closed.  You had until midnight on Thursday, October 15, 2020 to finish and attempt to e-file; if your e-file was rejected you had until October 31, 2020 to make corrections and re-file. Now it is too late to use online software or to e-file. If you have any changes/corrections at all to make to your 2019 return, you now have to complete it using desktop software, which you must download to a full PC or Mac  (not to a mobile device).Then you need to print, sign and mail it.

    https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turbotax-online

    If you already paid for your online software you can ask customer support for a download of the desktop software.

    They are available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.

    https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

     

     

    If you are getting a refund, there is no penalty for filing late.  If you owe tax due, then file and pay the amount due as shown on the Form 1040, but expect a bill later from the IRS for the penalty and interest you will owe.  Only the IRS will calculate this—TurboTax will not calculate it.

     

     

     

    When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**