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June 2, 2025
Question

Paid but not efiled

  • June 2, 2025
  • 1 reply
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Hi, my account is showing I paid for tex preparation for 2023, then received a notice that the 1040 had not been efiled. What are next steps?

    1 reply

    Employee
    June 2, 2025

    Paying your TurboTax fess did not file your tax return.  You need to go all the way through all three steps in the FILE section and click a big orange button that says "Transmit my return now."

    DID YOU E-FILE?

     

    Did you e-file?   Did you go through all three steps of the FILE section and click a big orange button that said “Transmit my returns now?”

     

     

    When you e-file your return you will get two emails from TurboTax.  The first one will say your return has been transmitted; the second one will tell you the IRS has accepted  or rejected your federal e-file.  If you filed a state return, there will be a third email (usually a day or two later) that tells you if the state e-file was accepted or rejected.

     

    Check your e-file status:

     

    https://turbotax.intuit.com/tax-tools/efile-status-lookup/

     

     What does it say in your account?  Does it show that the return was accepted?   Or does it say something else---like "rejected," "printed," or "ready to mail?”

     

     

    If you discover or realize that your e-file was rejected, you will need to print it, sign and date it in ink, and file it by mail now, since e-filing is closed for returns for tax year 2023.

     

     

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**