Skip to main content
August 16, 2020
Question

Paid the turbotax fees, efiled and transmitted on 7/13/2020, IRS taxes owed checks cleared, yet turbotax say I still need to finish and file?

  • August 16, 2020
  • 1 reply
  • 0 views
No text available

1 reply

VolvoGirl
Employee
August 16, 2020

Double check your efile status here     

https://turbotax.intuit.com/tax-tools/efile-status-lookup/   

 

When you efile you get back 2 emails.  The first email only confirms the transmission.  The second email says if the IRS (or state) Accepted or Rejected your efile.

 

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  What does it say?

 

Or you might have another account.  It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/