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April 13, 2025
Question

paid to efile in MN and then couldn't - looking for how to get a refund

  • April 13, 2025
  • 1 reply
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Paid to efile in MN and then couldn't. It says we have used all of our 5 submissions but this return was 1 of those we just didn't file both federal and state at the same time.  The federal has been accepted.  We don't mind mailing it in but it seems we have already been charged.

 

    1 reply

    Employee
    April 13, 2025

    No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

     

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**