Question

Panic! All of a sudden lots of data is missing from my Federal Income section

Forum|Forum|5 years ago
March 3, 2021
1 reply
0 views

I have spent may hours on my Federal return and run through the check process several times. I was ready to file Federal and decided to prepare my state taxes first, so I could submit them both today.

After running through the state, NOW much data is shown as missing in my Federal Income sections, like 1099-R, 1099-DIV, etc etc. FREAKS ME OUT.

This is all in ONE single session. How do I go back to a prior copy of my data?

HELP!!!!!!!!!!!!!!!!!!!!!!!!!!

TurboTax Premier Online

D

despenlaAuthor

OK, I found a solution on my own and my heart rate is back to normal, almost.

SOMEHOW, the criteria for the Federal Return checks CHANGED DURING THE MIDDLE OF MY SESSION.

Dear TurboTax, this is bad business. You can cause your clients to freak out as I did.

You run it once and everything is fine. You run it again, and it spits out lots of severe messages.

PLEASE, PLEASE do not change this during the day.

Don't you follow the (industry standard) of using a 'maintenance window' for releasing changes?

Evidently not, but it would be a good idea.

It might be too much to ask, but our business practice is to announce/warn clients of significant program behavior changes that can/will result from new software versions.

I would be glad to help you with adopting this practice. Free of course.

David