Question

Payer's ZIP invalid

Forum|Forum|6 years ago
June 6, 2019
4 replies
0 views

TurboTax says one or my 1099-R payers' zip code is wrong - but I have verified and it is not. Might TurboTax not have their info updated? If so, whom should I contact? Or should I enter the old address from past tax filings? Thx.

TurboTax Deluxe Online

S

SweetieJean

Employee

Per sure the street address is correct.

S

SweetieJean

Employee

1055 LPL Way, Fort Mill, SC 29715

J

jbeasley2

Employee

To correct the zip code, try to delete the entire box and make sure you don't have any spaces, then try again. If you still can't get the zip code to work you can try to delete and re enter the form.

https://ttlc.intuit.com/replies/4194737

D

doug lowe

I am frustrated to the point of anger. I have entered my zip code to complete the electronic filing of my Federal return and your system rejects it as invalid. Believe me, I know my zip code in either format, and you won't accept.

R

richardbatz

I'm having the same issue. This is INCREDIBLY frustrating

K

KatrinaLO

If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number here. If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

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