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April 17, 2025
Question

paying for TurboTax when amount was not deducted from return

  • April 17, 2025
  • 1 reply
  • 0 views

When I filed my taxes, I selected for the TurboTax fee to come out of my return. However, the IRS maiuled my check instead of Direct Deposit.
I received an email to pay the invoice amount by the 18th or they would charge the credit Card on file. That CC no longer exists.

 

I cannot find a different way to pay for the invoice???

    1 reply

    Employee
    April 17, 2025

     

    No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

     

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**