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March 19, 2020
Question

Previous AGI

  • March 19, 2020
  • 1 reply
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I filed with turbo tax last year and I logged in and its saying I did not file with you all. I have all the emails about my return so  I know I filed with you all and have proof. How can I get my 2018 information so I can file my taxes?

1 reply

VolvoGirl
Employee
March 19, 2020

That's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.

 

You need your 2018 AGI to efile 2019. The AGI is on 2018 1040 line 7. If you filed a Joint return you use the same AGI for each spouse.
https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947