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M
majmetro
Employee
April 6, 2025
Question

Problem e-filing

  • April 6, 2025
  • 2 replies
  • 0 views

I've already paid my Fed and State taxes due online.  Now I'm trying to e-file my tax returns.  I've opted for mailing in my payments, but I can't get past the "How would you like to pay?".. "Credit card or Federal Refund". 

 

I tried "Pay with a Federal Refund", but it kicks me out saying I don't have a refund coming. 

 

How do I get around this issue?

    2 replies

    JohnB5677
    JohnB5677
    April 6, 2025

    If your trying to pay TurboTax fees you can contact the TurboTax Support Phone Number

    If your trying to pay the IRS IRS Payment options

    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
    X
    xmasbaby0
    Employee
    April 6, 2025

    Tell the software you will mail a check.   TT never knows how, when or even if you actually pay your tax due.

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    M
    majmetroAuthor
    Employee
    April 7, 2025

    I did just that.  I selected that I was going to mail my tax due.

     

    For no other reason than I don't know what else to do, I will close TT and recycle my computer.  Then try again using the "mail in" selection.

     

    I wouldn't have thought this would be an issue with this software.

    M
    majmetroAuthor
    Employee
    April 8, 2025

    Okay, my bad...

     

    What I misinterpreted what TurboTax was asking for my credit card/bank account info for payment of my state tax filing fee.

     

    Too many hours dealing with our tax system labyrinth.

     

    Problem solved.

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