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June 1, 2019
Question

Purchased a cd of turbo tax deluxe. the cd will not install on my laptop. This laptop has been used for turbo tax since 2013. how can I get a download with the one time

  • June 1, 2019
  • 1 reply
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1 reply

Employee
June 1, 2019

You'll need to set up a TurboTax account (if you don't have one already), sign in, and contact us so we can push a download into your TurboTax account. Then you should be able to download the product onto your laptop computer.

The FAQs below provide instructions.

I bought the CD, but my computer doesn't have a CD drive  https://ttlc.intuit.com/replies/4259363

How do I download the TurboTax software? https://ttlc.intuit.com/replies/3302070