Skip to main content
April 12, 2024
Question

Radio button "No" in Energy Efficient Home improvements in Deductions does not save entry. It forces me to file Form 7205 and prevents me from e-filing. Please help.

  • April 12, 2024
  • 1 reply
  • 0 views
Please help fix asap. Already paid for e-filing.

1 reply

CatinaT1
April 12, 2024

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax.  You can also try a different browser.

 

Also, make sure you have ran all updates. 

 

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.

 

 

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
April 12, 2024

I am using the desktop application and not the online version. All updates are current. I cleared cache and cookies, changed browser, tried restart and reboot. Nothing works. I think it is a software glitch. 

CatinaT1
April 16, 2024

Try doing a manual update. What is a manual update

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"