Question

reCAPTCHA not working

Forum|Forum|5 years ago
March 17, 2021
1 reply
0 views

I've tried restarting my computer, internet, updated my internet browser, tried multiple browsers, and the reCAPTCHA is not loading properly, which means I cannot file my taxes online. It appears to be an issue on turbotaxe's side. When will this issue be resolved?

P

PaulaM

Employee

Have you tried clearing cache and cookies? Are your wired or hardwired? See this FAQ for other possible troubleshooting items. What if Transmit Returns doesn't work?

And if all of those have been tried, please follow the steps listed in What is the TurboTax phone number? to contact us.

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