Refund

Forum|Forum|8 years ago
April 16, 2018
4 replies
0 views

Hello, I mailed out my taxes 02/12/2018 but have not gotten a letter or my refund and it has been over two months. Should i be worried?. I have tried calling the customer service but all it give me is a automated system and hangs up. What should i do?

SuziM

Community Manager

Hi there!

Has your return been accepted? If so, you can check the status of your refund here: https://www.irs.gov/refunds.

The IRS issues most refunds in less than 21 days, although some require additional time. You should only call if it has been:

21 days or more since you e-filed
6 weeks or more since you mailed your return, or when
"Where's My Refund" tells you to contact the IRS

E

Elizasaldana22Author

Employee

It’s hasnt been accepted yet at least not to my knowledge when I check on the app or the website it says it can’t provide any information

P

PaulaM

Employee

Call the IRS directly to check on the status of a mailed return. 800-829-1040.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

P

PaulaM

Employee

You can contact the IRS directly to inquire about the processing of your return. 800-829-1040.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

E

Elizasaldana22Author

Employee

I’ve tried that line multiple line and can not to speak to anyone just an automated system

G

godknows

Needed to prove my identity but never got my refund

S

SweetieJean

Employee

@godknows Per the IRS, allow 6-9 weeks after ID verification to receive your refund. If it's been longer than that, call the IRS at the number given above.