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October 24, 2019
Question

refund?

  • October 24, 2019
  • 1 reply
  • 0 views

I am not going to be able to use turbo tax to file this year due to some complexities in my divorce and support to my daughters mother and her claiming my daughter already. Since I will not be able to file with Turbo Tax is there a way that what I paid to file with Turbo tax can be refunded.

1 reply

DoninGA
Employee
October 24, 2019

Assume you are referring to filing a 2018 tax return.

For any type of billing issue you must contact TurboTax support.

Support is open from 5am to 5pm Pacific time, Monday thru Friday.

 

To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax