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April 15, 2025
Question

refund of state filing fee

  • April 15, 2025
  • 1 reply
  • 0 views

I had to charge $20 on my credit card to get access to the California e-filing. Then I ran into the infamous CODE 2 error that said that I could not upload my return.  I read the various threads on resetting security, purging browser data and messing around with my router. After about 15 attempts to upload the return, I have run out of time and will mail in the return.  The Code 2 issue is huge. As a known problem, I would ask Intuit to credit my $20 filing fee back to me. I cannot and will not be using that service.

    1 reply

    DoninGA
    Employee
    April 15, 2025

    You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue


    See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm