Refund Processing Fee - Federal Return

Forum|Forum|2 years ago
February 19, 2024
5 replies
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I have looked at the other posts and I still don't understand. I purchased the software - Home and business version. Now I have to pay a fee to efile my federal return? $40.00? I don't recall this last year. Everything I have read about this fee references using the Free Turbo Tax. What am I missing?

Am I better to consider another product to avoid the $40.00 fee to efile?

xmasbaby0

Employee

No-----if you are using the CD/download there is a $20 fee to e-file the state return. Do NOT choose to pay that $20 fee by having it taken out of your federal refund or you get that EXTRA $40 "refund processing fee." You do not have to do that. Pay the state e-file fee upfront with a credit or debit card before you e-file. Or avoid the state e-file fee altogether by printing and mailing the state return.

What is Refund Processing Service?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

xmasbaby0

Employee

E-filing fee in desktop software

Did you purchase desktop software with state software included? They sell Deluxe both with and without state software--so you have to be careful which one you choose. And even if it does have the state software download included, that is for preparing the state. There is an extra fee to e-file the state. Before March 1 that fee is $20; after March 1 it increases to $25. You can avoid the state e-file fee if you print and mail the state instead of e-filing it.

hoffsAuthor

i bought home and business. But not sure at this point about the state. Will live with paying that, but NOT federal return

StuFleming602

I paid just under $60.00 for the software, Then had to pay another $60 just to file my federal return.

Total scam, will never use it again.

So saying E-File is included is a total false hood.

I have left a negative review on Amazon where I purchased the software.

Oh and contacting support is a total waste of time, you wind up in chat land spinning in circles with some AI Generated Bot.
So I really don’t expect a reply,

I will never use another Intuit product again. The IRS.GOV web page says my e-file should be free of charge BTW.

6269

I was charged a filing fee for the federal return which was filed by mail

Please process credit to Carl Williams debit card

VolvoGirl

Employee

@6269 Did you use the Online version? The Online fees are to prepare the return whether you efile or print and mail. Sorry.

nitramxxx

I'm soooo glad I found this post. Initially I went through the drill for doing the efile and came to a screen that said my cost for doing Federal was $0.00 and state was $15 ($25 - 10 (Amazon credit when I purchased). On the next screen I selected 'take from my refund' - no cost shown for this selection. At the end I was presented with a $60 cost. I called tech support and got a song and dance that the forms that I was using negated the free Federal efiling. I was totally POed and was about to chop down trees and print many pages and mail the returns until I read these posts. Common sense would dictate that Turbotax would show the $45 cost nest to the box where you select pay from the Federal refund. I wouldn't have a problem with that if it was disclosed as it involved more effor by Turbotax to get their money. However someone came up with the brilliant idea of trying to slip it through without people understanding why they were being charged an additional $45. SHAME ON YOU TURBOTAX.

lashleyd

I downloaded TurboTax to my desktop. Completed my federal and state taxes. When I efiled my taxes I expected a filing fee for my state, but I was blindsided by the $40 fee for e-filing my federal taxes! I will be searching for a different product next year.

xmasbaby0

Employee

@lashleyd Did you read this whole thread? If you read it you would recognize that you did not pay $40 to file your federal return. You paid an extra $40 to have the $25 state e-file fee deducted from your federal refund by a third party bank. Please scroll up and read through everything that is here--including a screen shot of the page where you could have chosen to pay using your own credit card. If you already e-filed, it is cold comfort now, since it is too late. If you are ever taken aback by fees----ask questions here in the user forum before you e-file so we can help you avoid that unnecessary refund processing fee.

phdelessio

I went back to the state that 2nd state we were e-filing too. I changed that to will mail a check and it gave me an address to mail too. I then got back to the panel that says $0 for the Federal e-file, and it still has the state e-file charge listed, so even worse. Moving on from there is is again trying to charge me 40 for the federal e-file, that is supposed to be free.

Fedup Bill

There is no warning anywhere that when it comes down to filing you have to pay $45 to e-file.

DoninGA

Employee

@Fedup Bill Using the desktop editions you had to see the following screen to pay for the $25 e-file charge for the state tax return. The additional charge of $40 ($45 in California) was clearly shown when choosing the pay with the federal tax refund option.