Skip to main content
February 28, 2022
Question

Refund State fee to file

  • February 28, 2022
  • 1 reply
  • 0 views

my federal return was rejected because my AGI didnt match even though i used turbotax last year.  the 2020 AGI is correct so there is nothing to do but mail it so now i can't file my state but I already paid TurboTax to file state and your automated phone service won't send me to a human.  

    1 reply

    VolvoGirl
    Employee
    February 28, 2022

    First try using 0 for the AGI.   The IRS took a long time to process 2020 returns so the AGI didn't get entered in time.  Go back through the File tab.

    sandyabeAuthor
    February 28, 2022

    thanks yes tried that too