Skip to main content
TurboTax
Community
TurboTax
Community
TurboTax
Community
M
Marquitagrant39
March 7, 2020
Question

Reject fed

  • March 7, 2020
  • 1 reply
  • 0 views

 I keep trying to upload my W2 back on the site but it keep take me back to the same place

    1 reply

    H
    HeatherPLO
    March 8, 2020

    If you are stuck in a "loop", try this:

     

    Clear your cache and cookies, log completely out and close your browser.  Re-open your browser, log back into Turbo Tax and this should fix the issue.  To clear your cache and cookies, please see the below links:

     

     

    Clear Cache:

    https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

     

    Delete Cookies:

    https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978

    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"
    TurboTax Sign In Widget
    TurboTax flag icon

    Unlock tailored help options in your account

    Create an account
    TurboTax Expert Assist
    TurboTax Expert

    Get answers to all your tax questions

    Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

    Terms & ConditionsAccessibility statement
    Intuit
    TurboTax Credit Karma QuickBooks MailChimp

    ©1997-2022 Intuit, Inc. All rights reserved.
    Intuit, QuickBooks, QB, TurboTax, ProConnect, and Mint are registered trademarks
    of Intuit Inc. Terms and conditions, features, support, pricing, and service options
    subject to change without notice.

    Security Certification of the TurboTax Online application has been performed by
    C-Level Security.

    By accessing and using this page you agree to the Terms of Use.

    Accessibility

    TRUSTe nResult Certified e-File C-Level Security Certification