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March 7, 2020
Question

Reject fed

  • March 7, 2020
  • 1 reply
  • 0 views

 I keep trying to upload my W2 back on the site but it keep take me back to the same place

    1 reply

    March 8, 2020

    If you are stuck in a "loop", try this:

     

    Clear your cache and cookies, log completely out and close your browser.  Re-open your browser, log back into Turbo Tax and this should fix the issue.  To clear your cache and cookies, please see the below links:

     

     

    Clear Cache:

    https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

     

    Delete Cookies:

    https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978

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