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April 9, 2021
Question

Rejected AGI multiple times

  • April 9, 2021
  • 1 reply
  • 0 views

I have used Turbo Tax Deluxe for 4 or 5 years.  I have my last year's AGI and PIN, yet the Fed and State keeps getting rejected.  It was IMPORTED FROM TURBO TAX.  

 

I'm seriously annoyed and am going to look at another product next year.  

    1 reply

    VolvoGirl
    Employee
    April 9, 2021

    But the IRS took a long time to process 2019 returns so the AGI didn't get added to the IRS in time.

     

    When did you file 2019? If it was late in the year or you mailed it, try putting in 0 (zero) for the AGI. And see, https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-getting-an-e-file-reject/00/27031

    How to correct the AGI
    https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

    If you can’t get it to efile you will have to print and mail it.
    How to mail a return from the Online version
    https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/00/26258

    Be sure to attach copies of your W2s and any 1099s that have withholding on them.  You have to mail federal and state in separate envelopes because they go to different places.  Get a tracking number from the post office when you mail them for proof of filing.


    For AGI Reject code 031
    https://ttlc.intuit.com/community/rejections/help/e-file-reject-ind-031-04-or-ind-032-04-the-agi-or-self-select-pin-from-last-year-doesn-t-match-irs/00/27197

    JC60Author
    April 9, 2021

    thanks for the update.  This is a ridiculous process, but I appreciate the feedback.