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February 14, 2021
Question

rejected because if AGI

  • February 14, 2021
  • 1 reply
  • 0 views

I entered the AGI from last year's form, line 8b.  It got rejected. I am still waiting for my refund from last year so do you think that is the problem?  

    1 reply

    DoninGA
    Employee
    February 14, 2021

    The IRS has not finished processing your 2019 tax return so the 2019 AGI will not be in the IRS system.

    Enter a 0 (zero) for the 2019 AGI and e-file again.

     

    To revisit the 2019 AGI section in TurboTax Online:

    1. Sign in and open your return, if you haven't already done so.
    2. From the left menu, select File (tap in the upper-left corner to expand the menu on mobile devices).
    3. Select Start next to Step 3 (if needed, revisit Steps 1 and/or 2 to activate Step 3).
    4. Select I want to e-file.
    5. Continue until you see the place to enter your 2019 AGI.