Rejected federal tax return by IRS, Code: IND-181-01. IP PIN is missing

Forum|Forum|3 years ago
February 24, 2023
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Hello,

I have e-filed my 2022 TurboTax 100 return 4 times with IRS, and they are all rejected based on the IRS code, IND-181-01 - stating that "The Identity Protection PIN (IP PIN) for the first taxpayer on your return is missing". Every time, I retype my IP PIN, save the TurboTax file, and e-file again, and once again IRS rejects it. My IP PIN is the correct one, and I have used it successfully for at least the past 5 years. I called TurboTax at 1800 phone number but no live customer support. Would appreciate your comments.

Thanks,

Tom2000

TurboTax Home & Biz Windows

Best answer by PattiF

The IRS sends a new IP PIN every year.

From the IRS: The IRS IP PIN is a 6-digit number assigned to eligible taxpayers to help prevent the misuse of their Social Security number on fraudulent federal income tax returns. A new IP PIN will be generated each year.

Here are two ways to navigate to the section to enter the 6 digit IP PIN:

Log in and open your return ("Take me to my return")
Once the return is open, then go to the Federal Taxes tab.
Subtab Other Tax Situations
Scroll down to Other Return Info.
Choose Identity Protection PIN and Start (or Revisit.)
Next screen asks: "Did you or any of your dependents get an IP PIN from the IRS for this year's taxes?"

Or another way:

Open your return if not already open. ("Take me to my return.")
Once the return is open, click at the top on MY ACCOUNT, then choose TOOLS.
In the Tools window choose TOPIC SEARCH.
Enter IP PIN without quotes.
In the selection list highlight IP PIN and click GO.
Next screen asks: "Did you or any of your dependents get an IP PIN from the IRS for this year's taxes?"

CatinaT1

The IP Pin is different than the 5-digit signature Pin. Additionally, the IP Pin will change each and every year. This is an Identity Protection Pin.

You can get an Identity Protection pin here, or if you lost your IP PIN, you can go here to Retrieve IP PIN.

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Tom2000Author

Thanks for the feedback. Where do I have to enter the IP PIN? The TurboTax weblink rejection file takes me to update my 5-digit PIN, which does not make sense since it is correct anyway, while the IRS rejection statement mentions the IP PIN, which shows that the TurboTax suggestion to update my PIN is NOT related to the IRS rejection due to the IP PIN.

In the previous 5 years, I did not have to get a new IP PIN from IRS, and my TurboTax 1040 return e-filings went through successfully. Why this year, IRS rejects my e-fil due to IP PIN?

Also where do I update the IP PIN on the Desktop 2022 Turbotax Home and Business 1040 return? Any help would be appreciated.

Thanks.

PattiFAnswer

The IRS sends a new IP PIN every year.

Here are two ways to navigate to the section to enter the 6 digit IP PIN:

Log in and open your return ("Take me to my return")
Once the return is open, then go to the Federal Taxes tab.
Subtab Other Tax Situations
Scroll down to Other Return Info.
Choose Identity Protection PIN and Start (or Revisit.)
Next screen asks: "Did you or any of your dependents get an IP PIN from the IRS for this year's taxes?"

Or another way:

Open your return if not already open. ("Take me to my return.")
Once the return is open, click at the top on MY ACCOUNT, then choose TOOLS.
In the Tools window choose TOPIC SEARCH.
Enter IP PIN without quotes.
In the selection list highlight IP PIN and click GO.
Next screen asks: "Did you or any of your dependents get an IP PIN from the IRS for this year's taxes?"

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"