Question

resuming my 2019 return

Forum|Forum|6 years ago
May 19, 2020
1 reply
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I was almost finished with my 209 federal and state returns. I want to resume where I saved and left off, however, I don't have that option.

can you guide me in how to recapture the information that I saved. i'm hoping to avoid starting over again!

Thank you.

VolvoGirl

Employee

That's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.

Then Click on Add a State to let you back into your retun.