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D
dhaleya1
April 25, 2020
Question

Retirement Income section said not ready and would be available 1/21/20, It is not downloading to my deluxe Turbo Tax?

  • April 25, 2020
  • 1 reply
  • 0 views
No text available

1 reply

J
JotikaT2
April 25, 2020

The retirement income section has been updated.  

 

Please try clearing your cookies in your browser and then log back into your TurboTax software.  Many times, this will help clear the issue and allow you to log back in. 

 

Instructions to clear cookies to restart TurboTax 

 

After you do this, try logging out of TurboTax, closing your browser, and then logging back in.  This should update your software and allow you to proceed.

 

If this does not help, please contact using the link below.

 

Let the agent know what is happening and they will be able to assist you. 

 

Contact TurboTax 

 

 

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