Question

Return status : Printed

Forum|Forum|6 years ago
March 4, 2020
4 replies
0 views

It's been 4 weeks almost and still haven't gotten my refund. The statues just say printed and when I called turbo tax to see when I will be receiving my return it says no information. I am so confused.

J

JulieS

Return status Printed means you did not e-file your tax return. For some reason, you marked it complete and set it to print and mail. If you have not printed and mailed it, it is not filed yet.

If you intended to e-file your tax return, you will need to log back into your account and change that.

Your tax return may contain an error that is preventing you from e-filing, or you may have a form that was not yet approved for e-file.

This is how to change it in TurboTax Online:

Sign in to your TurboTax account.
Scroll down to Your tax return & documents, click Show on the right.
Select 2019 and then click Add a state.
Select Review from the menu on the left side.
If any errors are shown, you will need to correct them.
Continue into the File section.
Keep going until you get to, Let's get ready to file, select I want to e-file.
Continue until your return is transmitted.

If you get an error message that you don't understand, post your error message in Community and we will help you. If it is related to your state return, be sure to mention the name of your state.

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D

dschnatz

If you printed your return and mailed it in, Turbo-Tax will not have updated status for you. Turbo-Tax only has status updates for e-filed returns. It does take longer to get a refund if you mail in your return.
If you did not print your return to mail in, you need to change the method of filing to e-file, and follow the directions to e-file. You will get a confirmation almost immediately via text or email (or both) stating your return has been e-filed. Then, within 48 hours, you will receive an update stating if the IRS has accepted or rejected your return.

T

ThomasM125

If your return was filed, the status of your refund might show in the IRS refund tracker tool, as follows:

https://sa.www4.irs.gov/irfof/lang/en/irfofgetstatus.jsp

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K

Kristinking78

I did mail my tax refund 7 weeks ago. It still says “ready to mail”. How do I know if it was ever received by irs?

M

mesquitebean

Employee

@Kristinking78 wrote:
I did mail my tax refund 7 weeks ago. It still says “ready to mail”. How do I know if it was ever received by irs?

TurboTax does not mail it for you, so hopefully, you physically printed, signed, and mailed your return. The Tax Home of your account will always say "Ready to mail" for the return status. TurboTax does not get any feedback from the IRS about whether your mailed return was received, so your account has no way to even know if you actually mailed it or not. Only you will know if you physically mailed it. Normally when mailing tax papers to a tax agency, it's a good idea to mail with a method that has tracking such as Priority Mail, certified mail, etc.

If you mailed 7 weeks ago, then you mailed yours right in the depths of the IRS manual processing shutdown due to the Coronavirus. The IRS has not been processing mailed paper returns the last few weeks. They may have recently started processing some again, but will have a huge backlog and have limited staffing. The IRS website has told people NOT to file a second return.

For right now, just keep watching the IRS "Where's My Refund" tool every few days such as once or twice a week. At some point it should be logged into their system and start to show up in that tool.

https://www.irs.gov/refunds

E

Erirhoskins

So what happens if I mailed it in on February, IRS has no status on it, and come to find out after May 17th that maybe it didn't even arrive.

(Yes I know I should have send it certified...)

DawnC

Employee

You will be consider to have filed late. @Erirhoskins - You should file an extension just in case. The late filing penalty is steep. If you are expecting a refund, it is not a huge deal, but if you owe tax, be sure to pay it by 05/17/21.

Can IRS extensions be e-filed?

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C

Codymckenna247

I did not want it printed I want it send it by the app can we please fix this