Question

Says wrong bank information.

Forum|Forum|5 years ago
February 25, 2021
3 replies
0 views

When I put my routing and account number down for my direct deposit bank information it claimed to not match any records. (Specifically for my account number I believe) One of my bank tellers told me to confirm anyway but I’d much rather ask if anyone else has had this issue?

S

SweetieJean

Employee

Be sure you are typing in just numbers, and not (say) a letter O for the number zero, or a small letter L for the number 1.

A

Atomlin6Author

It’s all numbers. The information is 110% correct. Like I said I looked over it with my bank teller.

D

Dug Rite

I am having the same problem. I haven't changed banks, the routing numbers have not changed and Turbotax says my routing number does not match. So I entered a different bank account and am getting the same "does not match", which does not make sense since its new account which I have never used with TT before. What's going on here?

A

acnelson1986

I'm having the same problem. Same bank, same account as last year. Now it is saying that the account information doesn't match. Utter bull**bleep**!

M

msch

Some bank accounts have leading zeroes in the account number. This is sometimes problematic if your bank recently merged or was acquired by a larger institution, and the local tellers may not know the correct length of the account number. Most banks have this information available within your online banking site, or it's also available from a national number.

You should also be able to confirm your account information from your previous year's tax return if you used the same account.