Schedule E error not accepting passive loss

Forum|Forum|11 months ago
April 14, 2025
1 reply
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I am on a Mac using Turbotax Home and Business version 2024.r25.036

The system will not accept the 2023 number for operating loss. It says "Sum of losses in individual years should not be greater than the total loss (-18076). If I enter -18076, I get an error. If I get -18075 I get an error. If I get -18077 I get an error. In short, numbers larger and smaller and equal to the number requested by Turbotax (-18076) all fail.

I noted that the numbers for some earlier years on Schedule E were blank so I went through all my Tax returns from 2018 to the present and entered those into Schedule E as well and I still get the same error.

The system will not let me e-file my taxes due to this "error" - which seems to be a Turbotax bug.
That means I need to incur printing and mailing costs to file by paper to meet the deadline. And my return will be processed 4-6 weeks later than if I had e-filed.

How can this be solved so I can e-file?

I am not going enter Zero or other incorrect numbers to make this work because it is a form of perjury to make misrepresentations on one's tax form. See 26 USC 7206.

Will Intuit be paying for our printing and mailing expenses when its software refuses (due to this Turbotax error) to e-file?

BTW, I have read all the threads related to the error where TurboTax does not accept the number in Schedule E for 2023 Operating Loss. None of the "solutions" mentioned in those threads work.

rapscallion83Author

I note that Intuit's interface says: "Questions are answered within a few hours on average."
That does not seem to be happening.

rapscallion83Author

Well, time has run out and Intuit has not solved this problem.
Please tell me how to get a reimbursement from Intuit for my printing and postage fees because the Schedule E bug in Turbotax - which Intuit has not corrected and would not provide tech support to solve - has prevented me from e-filing.

SusanY1

If you have made entries that TurboTax considers overrides to other data, the return will not be eligible for e-file.

We still have a little time to attempt to assist you in resolving this, but it's difficult to do without more information.

To best help, I need a diagnostic file which is a copy of your tax return that has all of your personal information removed. You can send one to us by following the directions below:

TurboTax MAC Versions:

Open your return.
Click the Help tab in the menu across the top of TurboTax, select Help again and then select “Send Tax File to Agent” *
This will generate a message that a diagnostic copy will be created. Click on OK and the tax file will be sanitized and transmitted to us.
Please provide the Token Number (including the dash) that was generated in the response. If possible, please provide the number in a screenshot.

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