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June 1, 2019
Question

Screen is stuck on "Looking over every detail of your returns...." in review section?

  • June 1, 2019
  • 1 reply
  • 0 views
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1 reply

Employee
June 1, 2019

Let's try some basic troubleshooting to see if we can get you past this screen.  

  1. Check your internet connection and make sure it's functioning properly
  2. Clear your cache and cookies on your primary browser https://ttlc.intuit.com/questions/1901488-how-to-clear-your-cache
  3. Try again in a different browser
  4. Repeat steps 2-3

If none of these steps help you can reach our service experts here:

 https://support.turbotax.intuit.com/contact/