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February 2, 2021
Question

Serious Online Software Bugs Regarding Self Imployment and Schedual C

  • February 2, 2021
  • 1 reply
  • 0 views

I'm using turbotax online software, and I have QuickBooks Self employed. I'm filing in the Self Employed Tier; I'm an Uber Partner so I don't have to pay the $90 to file if done before Feb 15.

 

I don't know if it is a bug do to importing information from Self Employed App, Importing info directly from UberEats, or if it is a Scheduled C Review form issue. I can not manually change or alter any info entered for my vehicle. Every time I try to go through the process it doesn't change anything. After doing the form review right before filling I put in incorrect info that must be changed, but am unable to. It also keeps asking me to input "COST" but it shows nowhere on the form where this is located. It also now makes it look like I'm trying to write off 68,000+ dollars on my car; and it also looks like its trying to get me to take MARCS depreciation, when I don't want to. I only want standard mileage deduction. When looking at forms to manually delete some it looks like there are redundant car entries for the same vehicle. It tried to call customer service but acts like it is going to try to get me to pay a fee for tax advice and not a software issue or bug.  I'm unfortunately past the point where I can do a full restart on my tax return.

 

Am I better of just completely deleting past imported 1099 self employed work and just do the whole section again manually? Is there anyway I can get back to a fresh start? I've never had turbo tax bug out this badly before and have no idea how to fix it.

1 reply

February 4, 2021

This would be best handled while speaking with a customer service associate on the phone. You would not have to pay since you are using Turbo Tax Self-Employed version. 

 

Please click here to contact customer service. 

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