Question

Service fee refund

Forum|Forum|5 years ago
March 14, 2021
1 reply
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I want my money back for the service fee to file with turbo tax.I paid 110.00 and my refund was rejected

TurboTax Deluxe Online

X

xmasbaby0

Employee

Tell us the rejection message so we can help you get it filed.

You received an email that we cannot see that tells you why your tax return was rejected.

Some rejected returns can be fixed and re-filed. Some have “un-fixable” reasons for the rejection and have to be mailed instead. What is the rejection code or rejection message?

If it was rejected for AGI—-be aware that many 2019 returns took so long for the IRS to process that your 2019 AGI might not be in the IRS system. Try using zero instead.

If filing with zero is rejected then file again but select the option that you did not file last year. The IRS does not see that question and it will allow you to e-file with no AGI question.

Or—-if you filed as a “non-filer” just to get the stimulus check on a 2019 return, try using $1 as the AGI.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

P

ppinkinsAuthor

I want a refund of my money that I paid for the filing of my federal and state taxes online. My taxes were rejected by the IRS e-file. I payed 110.00 for the service.