Question

ShippingInfoModel.zip(value: ) size must be between 2 and 14; shippingInfoModel.state(value: ) size must be between 2 and 2;

Forum|Forum|6 years ago
June 7, 2019
1 reply
0 views

when I try to pay with my credit card, I got the following error message:
shippingInfoModel.zip(value: ) size must be between 2 and 14; shippingInfoModel.state(value: ) size must be between 2 and 2;

TurboTax Premier Online

T

TrudyG

Employee

This error seems to happen when you have a foreign address. Here's how to fix it

Change your address in the Personal Info section to a US address (don't file yet)
Pay your TurboTax fees
Then go back to Personal Info section and change your address back to your current mailing address
Only file your return after changing the address back to your current mailing address

https://ttlc.intuit.com/replies/5294938

N

netsijet

I have been a customer of TurboTax for over 20 years! This error showed up -- 3 YEARS AGO! -- and has still NOT BEEN FIXED! I have to deal with this EVERY YEAR... Shame on you Intuit...