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July 10, 2019
Question

Should I connect with a tax professional or just pay the IRS again?.....I'm so confused...

  • July 10, 2019
  • 1 reply
  • 0 views
I filed my '18 taxes in February of this year. In March or April of '19, I got a letter from the IRS saying that they needed more info for my '18 health insurance and to send a new 1040 so that they could process my return. I did, they approved it and sent me my refund in full (in April). Now, three months later, they sent me a letter saying that because they fixed my 1040 I now owe nearly $800. I'm really confused on how they could approve and credit my full tax return amount and then months later come back and say I owe them over HALF of what I even got back! I'm a student, working part time, and really don't have the extra cash to spare. Any knowledge or advice on this matter? Thank you!

1 reply

Critter
Employee
July 11, 2019

If you purchased Audit Defense for your tax return, call Tax Resources, Inc. at (877)-829-9695, or report your notice on their web site at http://intuit.taxaudit.com/. Do not contact the IRS. Let Tax Resources contact them for you.

This is the membership email you should have gotten:  https://ttlc.intuit.com/questions/1901569-when-will-i-get-my-audit-defense-membership-kit

Also read the member agreement at this website -https://turbotax.intuit.com/corp/auditdefense.jsp


If you did not purchase Audit Defense:


TurboTax has a special phone number for help with IRS tax letters, which will be easier than going through regular Customer Support.   At the page below, click on the blue button that says "Get Help from TurboTax Support".  Then it will ask you what tax year is your letter.  Then it will ask you what the letter concerns. Then it will show you the phone number during posted business hours.

https://support.turbotax.intuit.com/irs-notice/audit-support/