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February 21, 2021
Question

Should I pay turbotax service even i purchased the costco?

  • February 21, 2021
  • 1 reply
  • 0 views
I will try to file, but your turbotax system asked i should pay for federal and state filing fees. i purchased turbo tax premier in costco.

1 reply

DoninGA
Employee
February 21, 2021

If you purchased the CD or Download from Costco you must have installed the TurboTax software on your personal computer.  Why are you using the TurboTax online editions if you installed the program on your computer?

The TurboTax desktop software editions and the TurboTax online web-based edition are separate programs with separate price points.

If you want to pay for TurboTax twice then continue using, completing and filing your return with the online editions.  Or download the tax data file from the online edition and complete your tax return using the desktop edition you already paid for.  See this TurboTax support FAQ for download the tax data file - https://ttlc.intuit.com/community/saving/help/how-do-i-save-my-turbotax-online-return-as-a-tax-data-file/01/25740