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R
rhicksnc
October 15, 2023
Question

Should I respond to an email "Urgent! Clear and start your 2022 taxes over again in TurboTax" from TurboTax@em2.turbotax.intuit.com?

  • October 15, 2023
  • 2 replies
  • 0 views
No text available

2 replies

A
Anonymous_
Employee
October 15, 2023

Not yet. We're in the process of investigating whether this email address is valid.

E
ee-ea
Employee
October 16, 2023

The FTC decision https://www.ftc.gov/system/files/ftc_gov/pdf/intuit_initial_decision_public_redacted_1.pdf

on pages 92, 93 and 181 of the document shows TT using the address.

DoninGA
DoninGA
Employee
October 16, 2023
@ee-ea wrote:

The FTC decision https://www.ftc.gov/system/files/ftc_gov/pdf/intuit_initial_decision_public_redacted_1.pdf

on pages 92, 93 and 181 of the document shows TT using the address.

Different email address on the FTC link.  It shows as TurboTax@em1.turbotax.intuit.com Not TurboTax@em2.turbotax.intuit.com as posted by the users with this issue.

    DoninGA
    DoninGA
    Employee
    October 16, 2023

    NOTICE - As stated by the TurboTax Moderator -

     

    It does not appear to be a legitimate email. I did not see it listed on our security notices, but I would advise them to forward these emails to spoof@intuit.com to investigate. 

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