Should my credit card statement say US TreasuryTax Pymt Franklin TN when using TurboTax 3rd party Vendor service provider to pay my taxes owed? Is this a legit 3rd party?

Forum|Forum|1 year ago
June 1, 2024
5 replies
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TurboTax Deluxe Online

JotikaT2

Possibly. The IRS does say that payments will typically show up as either IRS USA Tax Payment, IRS USA Tax Pymt, or something similar under the section Facts you need to know in this link.

I suggest reviewing your tax returns and making sure the amounts paid to the IRS matches the amount on your credit card statement.

You can also check your payments on the IRS website here. I recommend creating an account if you don't have one already, and reviewing your payments to confirm the payments on your credit card statement are reflected on the IRS website as well.

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fanfare

Employee

what's important is that the money left your account and arrived at US Treasury for credit to your account.

@vbenson101

TaxQuest20241

I used this service with the same vendor listed on my statement and just received a letter from the IRS that my payment was never received.

vets_isb

Same here. What should we do?

JotikaT2

Please see this link from the IRS. There are fees for paying with a credit card so you could also see those service charges on your credit card statement. You can confirm the payment was applied to your account by checking your online account.

@vets_isb

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DMT61

Mine is stating the same thing, I have spent hours on the phone with the IRS and called turbo tax multiple times and they state everything went as they should. Now I am going to file a report with the bank that it was fraud and a police report. This should not happen when using a site like Turbo Tax everything should go exactly where it should.

TaxQuest20241

I also spoke with someone at TurboTax and they said it is not fraud. The IRS is just not matching the payment to the tax return. After the 6/17 filing deadline, the IRS phone lines won't be as clogged. I plan on having my bank statement with proof of payment (and all subsequent bank statements to show the funds weren't returned to me) along with any documentation support from TurboTax and while on the phone with an IRS agent, fax the material to them as proof of payment. Hopefully this works.

jrperkins

Mine said the same thing and the IRS sent us a nonpayment letter

JotikaT2

Please contact the IRS to discuss the payment that was made. It's possible it was not credited to the correct social security number if you filed a joint return, for example. The payment should be applied to the primary taxpayer. Typically, calling and speaking to a representative as well as having the applicable proof of payment information available during the call should help.

Please see this link from the IRS about the notice you received and steps to take as well as this guide of what to have on hand when you call the IRS.

@jrperkins

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palarfort

I had the same issue. Your payment was processed through Pay1040. They are based out of Franklin, TN Their phone number is [phone number removed]. More than likely what happened is that your payment didn't move from Pay1040 to the IRS. If you reach out to the IRS via the number provided on the notice they should be able to move the payment over.