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March 6, 2020
Question

So find out prior year was rejected yet still paid over $100 to turbo tax,for them to say I have to pay again? Do not use Turbo Tax

  • March 6, 2020
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Employee
March 6, 2020

If you filed online in 2019, and never noticed your return was rejected, and now need to purchase the desktop copy of the 2019 program to finish; you can call customer support and ask them to apply whatever you paid online in 2019 to the cost of the download. https://support.turbotax.intuit.com/contact/