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January 26, 2020
Question

So me and my girlfriend bother use turbotax to file both federal and state taxes,but I was charged $40 for state and $40 for federal and sh used the same services as me and was charged nothing,why am

  • January 26, 2020
  • 1 reply
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We did not choose to add any max services or any additional help.I thought turbotax was free?

1 reply

January 29, 2020

This outlines the requirements of the Free File Program delivered by TurboTax.

 

This is how you switch to IRS Free File Program delivered by TurboTax.

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VolvoGirl
Employee
January 29, 2020

You used the Deluxe online version.  

She must have used either the Free Edition or the Free File website.