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nmcanter
February 25, 2020
Question

So my taxes are being rejected because they are stating that they don't recognize me. They ask for my AGI for 2018 which I put in.

  • February 25, 2020
  • 1 reply
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1 reply

DoninGA
DoninGA
Employee
February 25, 2020

If your tax return continues to be rejected with the 2018 AGI then enter a 0 (zero) for the AGI and e-file again.

If this is also rejected then you will have to print and mail the tax return.

See this TurboTax support FAQ for printing a tax return for mailing - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

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